Testimonials

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Ourmeticulous attention to detail and dedication to total customer satisfaction are second to none, meaning you can trust us to get the job done and get it done right! Here is what some of our clients have said below.

Carina H. Livermore

CA 4 Stars 6/25/2014

I am very surprised to see that people have had problems with H & R Sales. I have had first rate customer service as soon as I walked in. We were looking for a truck for our nephew. Saw one on the lot. Took it for a test drive. Really liked it. Went home and did our homework on pricing. Very reasonable with what they were asking for. There were a few things that we wanted fixed before we purchased it. They took it over to the dealership. Problems taken care at their expense. They really went above and beyond to make sure this car would be safe for our nephew. All the promises were fulfilled. They took care of everything. I read the reviews and realized that, yes these people were not satisfied, yet I know that there are over 100's that are satisfied and have not written a review. While we were there looking for our nephew, they had a travel trailer that just became available. We were not at all in the market for a trailer. We asked if we could see it. they showed us all the amenities. We were very interested. We went home to check on pricing and again, they were very reasonable with what they were asking. We went back again and checked out a few more things. We were very happy with it and made the commitment to purchase. We even had some issues with the check I wrote (one of those credit card checks they send in the mail) . My bank refused it thinking it was a fraud. I was so embarrassed. They were very patient and worked with me with a different type of payment. They treated us like family. They went out of their way to make sure all was well. We just came back from our first camping trip and everything worked just as promised. We feel very fortunate that we found H & R Auto. I will recommend them to anyone that asks.

Lovelyy T. Graton

CA 4 Stars 8/27/2014

Hello! my name is LovelyyTopflight I purchased a Mercedes ML 500 from HR Auto Sales my experience with them has been extremely Wonderful. I Learned about them by driving by. ONE day I finally decided to take the time to stop. I had been wanting to get a new car for sometime, I took my chances when I spoke to one of the men they Guaranteed me they could work with me and did just that, also taking the time to explain to me how things work and the necessary documents I would need so I left and returned the next day with all documents I chose and test drove the vehicle of my choice. HR Auto sales has made me a True believer in there business I am a pleased customer and look forward to in the near future of doing more business with them I Love my 2003 Mercedes Benz ML 500. Thanks HR Auto Sales

Cool J.

Fremont, CA 5 Stars 8/29/2014

This used car dealership is in my neighborhood. When I came back home from college and needed a car, something decent looking and affordable, this was the perfect place for me. I purchased a Toyota Camry 2001 that was in great shape! Rabi helped me with everything and made the process easier. I've been dealing with them for about 6 months now and I can honestly say it's been a pleasure. Check them out Good people.

Kristi C.

Newark, CA 4 Stars 9/28/2014

HAPPY CLIENT and would recommend the dealership. I purchased a vehicle from Sam. He was knowledgeable, patient and delivered great customer service. I certainly did not have the same experience as a few other yelpers but if you know what you want and communicate it clearly, they will help you. TWO THUMBS UP to Sam !!! I'm so happy with my car

Adriana C.

Newark CA 3 Stars 10/2/2014

Updated review This is the place to buy your pre-owned car. My husband and I were thinking about getting a used car. We looked and looked endlessly on the internet and misc. car lots. We stopped at H&R Auto sales this time and we met with the most patient car sales guy named Sam. This guy is not one of those pushy sales guys that you just want to walk away from. He is the most patient sales person we've ever met. He will work with you from start to finish with your purchase. Sam is absolutely the guy you want ask for when purchasing your car. Also, he is knowledgeable, patient and delivered great customer service. Rabih Annous at finance department is an excellent finance directory and he is pretty fast. My paperwork process took less then 20 min. Thank you for a positive experience.

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